Protecting children is a shared responsibility. The following policy describes expectations and suggested safeguards for learning safely online and in community programmes.
1. Purpose and scope
This policy sets out the safeguarding standards AL AMANAH PROJECT intends to apply to its online classes, learning portal, communications and community activities. It covers staff, teachers, volunteers, learners, parents or guardians and others acting on behalf of the organisation.
Every child has the right to learn in a safe, respectful environment. For this policy, a child is generally anyone under 18, subject to applicable local law.
2. Safeguarding principles
- Place the safety and wellbeing of children first.
- Listen carefully to concerns and take disclosures seriously.
- Respect children’s privacy, dignity, boundaries and individual needs.
- Act promptly when a child may be at risk; do not promise absolute confidentiality.
- Use appropriate reporting channels and cooperate with relevant authorities.
3. Responsibilities and supervision
Teachers and volunteers should understand child protection expectations before working with minors. Organisers should designate a safeguarding contact, define reporting responsibilities and complete proportionate identity, reference or background checks where lawful and relevant.
Parents and guardians should be informed about class arrangements, authorised communication channels and who to contact if they have concerns.
4. Safe online teaching
- Conduct lessons through approved accounts and learning platforms rather than personal, unmonitored channels.
- Use age-appropriate lesson content, professional language and clear boundaries.
- Avoid unnecessary one-to-one private messaging with minors; where possible, include a parent, guardian or authorised administrator.
- Do not request private photos, home addresses or personal information unrelated to learning.
- Explain session supervision, attendance, chat and recording arrangements before classes begin.
5. Code of conduct
Bullying, humiliation, harassment, intimidation, grooming, exploitation, discrimination, inappropriate physical contact and sexualised communication are prohibited. Staff should not ask children to keep secrets about interactions with an adult or offer inappropriate gifts or special treatment.
Any disciplinary response should be calm, proportionate and educational; corporal punishment or degrading treatment is not acceptable.
6. Images, recordings and data
Children’s personal data, photographs, audio and video must be handled carefully. Seek appropriate informed parental or guardian permission before recording or publishing identifiable child content where required. Explain the purpose, access, retention and removal process. Do not share learner information publicly or through unauthorised accounts.
7. Reporting a concern
Anyone who observes worrying behaviour or receives a disclosure should prioritise immediate safety, listen without interrogating the child, and record only relevant factual details. Report the concern promptly to the designated safeguarding lead or organisation contact; if the concern involves that person, escalate to another responsible leader or the appropriate authority.
Reports should be shared only with people who need the information for protection or legal compliance. Retaliation against someone reporting a concern in good faith is not acceptable.
8. Responding and reviewing
Safeguarding concerns should be documented securely, assessed promptly and referred externally where legally required or necessary to protect a child. The organisation should review its safeguarding measures periodically and after significant incidents, provide appropriate training and correct identified gaps.
9. Guidance for parents and learners
Parents and guardians are encouraged to ask about the class schedule, teacher, learning platform and contact method; supervise younger learners appropriately; protect login credentials; and report any uncomfortable online interaction promptly.