Inclusion means both access to learning and respectful treatment within it. We seek fair, clearly communicated practices in our courses and community programmes.
1. Our commitment
AL AMANAH PROJECT aims to provide a welcoming, respectful environment for students, families, educators, employees, volunteers and programme participants. Decisions should be made fairly and without unlawful discrimination, while respecting the organisation’s educational and religious mission.
2. Who this policy covers
This policy applies to course enquiries, admissions, instructional support, learner communications, volunteer activities, staffing and other programmes operated by AL AMANAH PROJECT, subject to applicable law and programme-specific eligibility rules.
3. Fair and respectful treatment
We oppose unlawful unequal treatment or harassment based on characteristics protected by applicable law, which may include race, colour, ethnicity, nationality, disability, sex, age and other protected characteristics. Every participant should be treated with courtesy, dignity and fairness.
Faith-based teaching, age-appropriate class placement, language level, gender-specific teaching arrangements, or need-based welfare criteria may apply where appropriate and legally permitted. Such arrangements should be communicated transparently and implemented respectfully.
4. Admission and access
Course placement should normally reflect appropriate learning needs, age group, prerequisite knowledge, language availability, teacher capacity and safety considerations. Fees, financial assistance and sponsored places should follow published programme rules and objectively applied eligibility criteria.
5. Accessibility and reasonable support
Learners who need accessibility support are encouraged to contact the team before enrolment. Requests should be considered individually, including feasible adjustments to materials, class formats or communication, subject to available resources and applicable legal obligations.
6. Harassment and bullying
Insults, threatening behaviour, offensive slurs, exclusionary harassment, repeated bullying and retaliation are not acceptable in classrooms, online meetings, chats or other official programme spaces. Staff and learners should maintain professional and respectful communications.
7. Raising a complaint
Anyone who experiences or witnesses potential discrimination may contact the project by email, describing the incident, approximate date and preferred contact method. Complaints should be reviewed fairly, with appropriate confidentiality, an opportunity for relevant parties to respond and proportionate corrective action when warranted.
Concerns involving child safety should be handled immediately under the Safeguarding and Child Welfare Policy rather than waiting for the ordinary complaints process.
8. Non-retaliation and accountability
No person should face retaliation for raising a concern in good faith or participating in a fair review. Deliberately false or malicious allegations may be addressed separately, without discouraging genuine reports. The organisation should periodically evaluate its practices and communicate updates when needed.